ABOUT US
Hi, I’m Jess! “The Lash Artist” ✨ I am a double certified Eyelash Extension Artist located in Severna Park Maryland. Check out my Instagram for my portfolio, reels, tips and tricks, and additional info @jessslash Payment methods accepted: Credit/Debit Card, Zelle, Cash, and Apple Cash. Text: 443-790-0043 Please allow for 48 hrs response time outside of business hours. My books open 1 month in advance. Please make sure to book accordingly as appointments fill up quickly! 𝐏𝐋𝐄𝐀𝐒𝐄 𝐑𝐄𝐀𝐃 𝐂𝐀𝐑𝐄𝐅𝐔𝐋𝐋𝐘 𝐁𝐄𝐅𝐎𝐑𝐄 𝐁𝐎𝐎𝐊𝐈𝐍𝐆 𝐏𝐎𝐋𝐈𝐂𝐈𝐄𝐒 • Be sure to complete all consent forms prior to your appointment. They will be emailed to you with your confirmation of appointment. • Arrive to your appointment with clean lashes, free of any makeup or mascara. Excessive eye makeup will result in a cleaning fee. •No foreign fills. Please book a removal + full set if you have lashes by another artist. *unless discussed with artist prior to booking • No children permitted in the studio. 𝐋𝐀𝐓𝐄 𝐀𝐑𝐑𝐈𝐕𝐀𝐋𝐒 Please notify me promptly if you are running late. There is a 15 minute grace period from the start time of your appointment time. Arriving after the 15 minute grace period will accrue a late fee however, I will utilize the remaining amount of time to do as much as I can. Later than 30 mins will need to be rescheduled and result in a 50% late cancellation fee. 𝐂𝐀𝐍𝐂𝐄𝐋𝐋𝐀𝐓𝐈𝐎𝐍 + 𝐍𝐎 𝐒𝐇𝐎𝐖 Appointments will be charged 50% of the service fee if cancelled within 24 hours of your appointment. No call, no shows will be charged 75% of the service. If your card on file is invalid or declines, in the event of a cancel or no show, you will be banned from my booking site and the balance will hold on your account. 𝐅𝐈𝐋𝐋𝐒 Please schedule your fills accordingly. Fill-ins are 40% remaining lash extensions. If you arrive with less than 40% this will require more time and product, an up charge will be implemented. Less than 30% or over 3 weeks will be charged as a full set. If you can count how many lash extensions you have on, it is a full set! *Following proper aftercare instructions will maintain good retention and extend the life of your lashes. If you suspect your fill appointment may need to be switched to a full set, please edit your appointment online or contact me to make sure we have enough time slotted for your appointment. 𝐍𝐎 𝐑𝐄𝐅𝐔𝐍𝐃 𝐏𝐎𝐋𝐈𝐂𝐘 There is a no refund policy on all services as you are paying for the artists time, skills, and products used. It is normal for your lashes to shed 2-5 lashes every day however, if you’re having excessive retention issues or other concerns following your service; I offer a 72 hour grace period to come in for a touch up at no extra cost. While there is no way to predict an allergic reaction, it is important to understand that anyone can have a reaction to the medical grade adhesive used for eyelash extensions. In the event of an allergic reaction, please contact me within 24 hours of noticing symptoms. Symptoms include: swelling, itching, and/ or redness around the eye area. I am not allowed nor permitted to give medical advice concerning reactions. I do recommend having the lashes removed ASAP to prevent further discomfort. Removals will be done free of charge. *If you’ve experienced allergic reactions to extensions in the past and think you may have an allergy to the products, please let me know before your appointment as a patch test can be performed with a free consult! ***All prices are starting at prices. They are subject to change.
CANCELLATION POLICY
I require 24 hours notice to cancel or reschedule an appointment. I charge a 50% cancellation fee for cancellations done within the 24 hours of the scheduled appointment. No shows will result in a 50% no show fee.